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Terms of Service for FulFill

Last updated: September 19, 2026
Effective date: September 19, 2026

Welcome to FulFill. These Terms of Service ("Terms") are a binding agreement between you and Pristn Technologies LLC, a limited liability company organized in the State of Nebraska, United States ("Pristn", "we", "us", or "our"), and govern your access to and use of the FulFill mobile game and related services (together, the "Service").

Please read these Terms carefully. By downloading or playing FulFill, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

The Service is available wherever it is offered through the Apple App Store and Google Play.

1. Definitions

  • "Service" means the FulFill game, its features, and related services operated by Pristn, including cloud saves, leaderboards, and friends features.
  • "Account" means the optional account you create by signing in with Google or Apple to use ranked play, friends, and cross-device sync.
  • "Virtual Items" means all in-game content and currencies, including coins, hints, ball skins, board themes, and any other items, rewards, or bonuses in the Game.
  • "Competitive Mode" means the ranked mode in which every player receives the same level and results are placed on leaderboards.

2. Eligibility

You must be at least 13 years old to use the Service. If you are between 13 and the age of majority where you live, you may use the Service only with the consent and supervision of a parent or legal guardian, where your local law requires it. By using the Service, you represent that you meet these requirements and have the legal capacity to enter into these Terms. The Service is not available to anyone previously removed from the Service by us.

3. Your account and username

  • Guest play. You can play the relaxed mode without an Account. Guest progress is tied to your device and to an anonymous player identifier; if you lose the device or uninstall the Game without signing in, guest progress may be unrecoverable.
  • Registration. To play Competitive Mode, add friends, or sync across devices, create an Account by signing in with Google (including Google Play Games) or Apple.
  • Username. You choose a public username shown on leaderboards. Usernames must not be offensive, misleading, or impersonate any person or brand, and must not include personal information you do not want public. We may reject, filter, or change usernames that violate these rules.
  • Security. You are responsible for your sign-in provider account and for all activity under your Account. Notify us promptly at contact@pristntechnologies.com if you suspect unauthorized use.
  • One person, one account. Do not create accounts by automated means, maintain multiple accounts to manipulate leaderboards or referral rewards, or use another person's account without permission.

4. License to use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and play the Game on devices you own or control, for your personal, non-commercial entertainment. We reserve all rights not expressly granted.

5. Virtual Items and coins

  • License, not property. Virtual Items are licensed to you, not sold. They exist only inside the Game, have no monetary value, and cannot be exchanged for money, transferred to another person, or used outside the Service.
  • Earning and buying. You can earn coins by playing (level clears, daily rewards, coin events, achievements, optional rewarded videos, and friend referrals) and you can buy coin packs through the app stores. Coins are spent on Virtual Items such as ball skins, board themes, and hints.
  • Balance and economy changes. We may change the price, availability, or effect of Virtual Items and in-game rewards at any time to keep the Game balanced and fun. We will not remove Virtual Items you have already purchased with real money except as provided in these Terms.
  • Loss of Virtual Items. Virtual Items may be lost if you delete your Account, uninstall the Game without an Account, or if your Account is terminated for a violation of these Terms. Except where required by law, Virtual Items are not refundable, including when the Service is modified or discontinued.
  • Anti-fraud. Coins or items obtained through bugs, exploits, unauthorized tools, or fraudulent referrals may be removed, and the related accounts may be suspended.

6. Purchases, billing, and refunds

  • Purchases through the app stores. All purchases (coin packs) are processed by the Apple App Store or Google Play through their in-app purchase systems. Prices are shown in the Game in your local currency before you confirm. We do not receive or store your payment card or bank details.
  • Consumables. Coin packs are consumable: the coins are delivered to your balance when the purchase completes and are then spent in the Game. Consumable purchases are not restorable across accounts or after account deletion.
  • Refunds. Payments are generally non-refundable except where required by law. Because purchases are made through the app stores, refund requests are handled under Apple's or Google's policies through their support channels. For users in jurisdictions with mandatory consumer-protection or cancellation rights, nothing in these Terms limits those rights.
  • No real-money value. Purchased coins are Virtual Items under Section 5: they have no cash value and cannot be withdrawn or exchanged.

7. Advertising and rewarded videos

The Service is funded by advertising and may show banner ads during play and optional rewarded videos that you choose to watch in exchange for coins or hints. Ads are provided by third-party ad networks; we do not control and are not responsible for the content of third-party ads, and a reward requires the video to complete under the ad network's rules. Ad availability is not guaranteed; rewarded videos may occasionally be unavailable in your region or at a given moment. Our Privacy Policy describes the information ad partners process and your choices about personalized advertising.

8. Competitive play, leaderboards, and fair play

  • How ranked works. In Competitive Mode every player in the world receives the same level, and your first clear of each level is the one that counts. Your results are validated on our servers and placed on weekly, all-time, and friends leaderboards, where your username, avatar, and scores are visible to other players.
  • Fair play. You agree not to cheat. This includes using bots, scripts, automation, modified game clients, memory editors, network manipulation, exploits, or any other unauthorized means to play, to alter results, or to gain Virtual Items or rank.
  • Enforcement. We may investigate suspicious results and may remove scores, reset ranks or ladders, remove accounts from leaderboards, revoke improperly obtained Virtual Items, and suspend or terminate accounts, with or without notice, to protect the integrity of the Game.
  • Adjustments. We may recalculate, reset, or restructure leaderboards, seasons, scoring, or matchmaking from time to time (for example, when fixing bugs or rebalancing). Leaderboard positions confer no rights and no monetary value.

9. Friends and social features

You can add friends by exchanging your friend handle, and see a friends leaderboard. Friend referrals may grant in-game rewards under rules shown in the Game, and referral rewards obtained through fake or automated accounts may be revoked. Do not use social features to harass anyone, and do not share another person's handle or information without their permission. You can remove a friend at any time; the other player is not notified.

10. Acceptable use

You agree not to, and not to allow anyone else to:

  • Use the Service for any unlawful, harmful, fraudulent, or abusive purpose.
  • Cheat, exploit bugs, or use unauthorized third-party software that interacts with the Game (Section 8).
  • Upload viruses, malware, or any code designed to disrupt or harm.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems, or interfere with or overload the Service.
  • Reverse engineer, decompile, or attempt to extract source code or game data, except to the extent this restriction is prohibited by law.
  • Use bots, scrapers, or automated means to access the Service or collect data from it.
  • Resell, rent, or commercially exploit the Service, or buy, sell, or transfer Accounts or Virtual Items, without our written permission.
  • Circumvent any usage limit, reward limit, or security or anti-cheat feature.

We may investigate and take appropriate action, including suspending or terminating accounts, for any violation.

11. Third-party services

The Service relies on third parties, including Apple, Google, Unity Technologies (Unity Gaming Services), and the advertising partners described in our Privacy Policy, and may link to or interoperate with their services. We are not responsible for third-party services, and your use of them is governed by their own terms and privacy policies.

12. Intellectual property

The Service, including its software, levels, art, ball and theme designs, sounds, logos, and the "FulFill" name, is owned by Pristn Technologies LLC and protected by intellectual property laws. Music and sound effects licensed from third parties are owned by their respective licensors, are used under license, and are made available to you only as part of the Game. Except for the license in Section 4, these Terms do not grant you any right in our or our licensors' intellectual property, and you may not extract, copy, or redistribute the Game's music or audio on a standalone basis. You may not use our trademarks without our prior written permission. You may share ordinary screenshots and recordings of your own play for personal, non-commercial purposes.

13. Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation to you.

14. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains what information is handled when you play, including by our advertising partners, and the choices you have. By using the Service, you consent to that handling.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT PROGRESS OR VIRTUAL ITEMS WILL NEVER BE LOST, THAT SYNC WILL NEVER FAIL, OR THAT ANY LEADERBOARD RESULT WILL BE PRESERVED. YOU USE THE SERVICE AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. In that case, our warranties are limited to the minimum extent permitted by law.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRISTN TECHNOLOGIES LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, VIRTUAL ITEMS, OR OTHER TANGIBLE OR INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US THROUGH THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) TWENTY-FIVE U.S. DOLLARS (USD 25.00).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, including mandatory rights granted by applicable consumer-protection law in your country of residence.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Pristn Technologies LLC and its officers, members, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, or your violation of these Terms or any law or third-party right.

18. Suspension and termination

  • By you. You may stop using the Service at any time and may delete your Account from within the Game, as described in our Privacy Policy.
  • By us. We may suspend or terminate your access, with or without notice, if you violate these Terms (including the fair-play rules), if required by law, or to protect the Service or other players. We may also discontinue the Service or any feature.
  • Effect. On termination, your license to use the Service and your license to Virtual Items end, and Virtual Items are not refunded except where the law requires. Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) survive.

19. Changes to the Service and these Terms

FulFill is a live game: levels, modes, events, rewards, Virtual Items, and features may be added, changed, rebalanced, or removed over time. We may also modify these Terms. If we make material changes to these Terms, we will update the "Last updated" date and provide reasonable notice (such as an in-game message). Changes take effect when posted, or on a later date we specify. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, stop using the Service.

20. Governing law and dispute resolution

20.1 Governing law

These Terms are governed by the laws of the State of Nebraska and applicable federal laws of the United States, without regard to conflict-of-laws rules. This choice of law does not deprive you of the protection of mandatory consumer-protection laws of your country of residence.

20.2 Informal resolution

Before filing a claim, you agree to first contact us at info@pristntechnologies.com and try in good faith to resolve the dispute informally. Most concerns can be resolved this way.

20.3 Binding arbitration and class-action waiver (United States users)

This Section 20.3 applies to users located in the United States, to the extent permitted by law.

If we cannot resolve a dispute informally, you and Pristn agree to resolve any dispute arising out of or relating to these Terms or the Service through final and binding arbitration on an individual basis, administered by a recognized arbitration provider under its consumer rules, rather than in court, except that either party may bring an individual claim in small-claims court. You and Pristn waive the right to a jury trial and to participate in a class, collective, or representative action. You may opt out of this arbitration agreement by emailing info@pristntechnologies.com within 30 days of first accepting these Terms. This Section does not apply where prohibited by law.

20.4 Courts and venue

For users outside the United States, or where arbitration does not apply, disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Nebraska, United States, except that consumers may bring claims in the courts of their country of residence where local law gives them that right, and we may bring claims in your country of residence where required.

21. Apple App Store: additional terms

If you download the Game from the Apple App Store, the following also applies, and these Terms are between you and Pristn only, not Apple:

  • Apple has no obligation to provide maintenance or support for the Game.
  • Apple is not responsible for any product warranties; to the extent any warranty is not effectively disclaimed, Apple may refund the purchase price (if any), and otherwise has no warranty obligation.
  • Apple is not responsible for addressing any claims relating to the Game, including product liability, legal or regulatory compliance, or consumer protection claims.
  • Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual property claim relating to the Game.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

22. Google Play: additional terms

If you download the Game from Google Play, your use is also subject to the Google Play Terms of Service. To the extent of any conflict between these Terms and the Google Play Terms regarding your use of the Game obtained through Google Play, these Terms govern the relationship between you and Pristn, and the Google Play Terms govern your relationship with Google.

23. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Pristn regarding the Service and supersede any prior agreements.
  • Severability. If any provision is found unenforceable, the rest remains in effect, and the unenforceable provision will be limited or removed to the minimum extent necessary.
  • No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Notices. We may provide notices through the Game, or by posting on https://pristntechnologies.com/. You may contact us as set out below.
  • Language. These Terms are provided in English. If we provide a translation, the English version governs in case of conflict, except where your local law requires otherwise.

24. Contact us

Pristn Technologies LLC
Legal: info@pristntechnologies.com
Support: contact@pristntechnologies.com
Mailing address: Omaha, Nebraska 68127, United States
Website: https://pristntechnologies.com/